Frequently Asked Questions
Yes, we ship all over the world. Costs are dependent on the weight/volume of the order. Please refer to our Shipping Policy for further info.
Yes, on all orders over £30. However we reserve the right to alter this service during promotional periods.
Standard UK orders are not tracked and therefore once dispatched subject to Royal Mail or an alternatively selected courier service. Shedid & Parrish is not liable for any failed delivery in this case. To ensure a delivery can be followed, we recommend using the paid for tracked service which will ensure a delivery can be traced should there be any delays.
Yes, all of our products are made from 100% natural ingredients. We do not use any silicones, parabens, sulphates, SLS or harsh alcohols. All of our ingredients are carefully selected to ensure that they benefit hair health. If they do not naturally benefit hair health & condition, we don’t include them!
Yes. All of our products are vegan. We believe that natural plant-based ingredients are the best for optimising the hair health on a long-term basis and are proudly registered with the Vegan Society.
50% of our range is gluten-free. Our Deep Cleansing Shampoo, Afro Butter and Curl Styler are completely gluten-free. Our Deep Restoring Conditioner, Silky Leave in Conditioner and Curl Control Serum whilst not containing gluten as a main ingredient could contain trace amounts from the production process.
Yes. All of our products are cruelty free and we have full transparency across our supply chain. We are registered with the international mark Leaping Bunny who have certified us and audit us to ensure compliance.
Yes. All of our hair products are curly girl friendly. This means that they do not contain any sulphates (SLSs), silicones, waxes or drying alcohols. Whilst our products are curly girl friendly, remember they are not just for girls!
Yes. All of our products are water based & gentle on both the hair and scalp. Our range has been formulated to nourish the hair whilst being sensitive and gentle too. We would always recommend a patch test first.
All of our products are natural and specially formulated to be extremely gentle, being as simple as possible in formulation, even for the most sensitive of skin types. However, we recognise that your body is unique and we cannot guarantee any one ingredient or product to be completely allergy-free for everyone. If you have sensitive skin, we recommend that you do a patch test on your wrist, inner elbow or behind your ear, prior to using any of our products for the first time.
We have formulated and manufactured our range with our product manufacturing partner based out of Cape Town. They are meticulous in their approach and even use filtered water in our processes to ensure purity and consistency every time. All our products are made in accordance with EU law and in line with Good Manufacturing Practice standards.
As a business we wanted to be as sustainable as possible across all of our processes. Our bottles are made from recycled aluminium and we print directly to the bottle to minimise waste. Our pumps are made from recycled plastic. Our bottles are suitable for re-use to ensure that you can continue using your products without needing additional resources. Our packaging and packing nuts are biodegradable and plastic free.
Our products are made in a secure production facility in Cape Town, South Africa. They are made in accordance with Good Manufacturing Practice Standards and are fully compliant. Once shipped to the UK, our products are stored, picked and packed in a COVID safe facility in Kent and then distributed from there. Extreme care is taken throughout the production and distribution chain.
Please reach out to us at email@example.com with any questions you have and we’ll be happy to help.